The campsite is open.
We have reopened the ladies and gents toilets and the washing up sinks in both sets of facilities. Certain restrictions are in place so it will not be a case of a free-for-all and all the other new COVID-19 rules will also still be applicable.
We regret to say that we currently we have no plans to re-open any of the showers in either block or any of the other facilities such as laundry room and pooch parlour.
We are continuing to keep our numbers well down but envisage none-the-less that there will be a demand for these facilities. Therefore, we are requesting and would strongly encourage those people who can self-contain to continue to do so as much as possible; the grey water and chemical toilet sluices will continue to be available.
From the thousands of people we have spoken to, we have seen that opinions vary greatly from one person to the next and can appreciate the frustrations that many are experiencing over the way businesses generally are moving forward out of lock down. We hope and believe that we have made every effort to keep you informed of the position of our business throughout.
We know that there will be a large number of disappointed campers this year for a variety of reasons; unfortunately that is going to be unavoidable. However, we want to assure you that every step we take is made with thought and consideration of all the factors involved some of which will be peculiar to our set up and of which our customers may well be unaware.
We had a lot of bookings made prior to the lockdown and it has taken us some time to work through them all in respect of the impact of the restrictions we have in place but we are now able to accept limited number of new bookings for August. Please note that the showers remain closed and we have no date for that position changing.
New COVID-19 Rules
Safety is paramount as we open the site and there are restrictions in place. We have a new set of COVID-19 rules which will apply during your stay. Please read these now as they will answer many of the questions you will undoubtedly have. As this is a dynamic situation these additional T&Cs may need updating again as we go and you will be sent the most recent version as we approach your arrival date.
Due to the recent outbreak of wild fires and in line with council and fire brigade advice, we have withdrawn instant BBQs from sale in our on-site shop. You will not be allowed to use one during your stay but we are permitting the use of your own fire pits and BBQs off the ground as long as they are strictly supervised and kept under control. Please note, however, that we are not able to offer fire pit hire this year because of COVID-19 safety concerns.
Norden Cottage is open.
We are now able to receive guests for this property under new COVID-19 rules and will be contacting those already booked to advise you further.
Norden House is open.
We are now in a position to open this property from 15th July for bookings with a maximum of two households only and with new COVID-19 rules in place. Please contact us for more information and availability.
If you have a future booking with us that constitutes more than two households, we are having to be patient to see if government guidelines change; we will be contacting you several weeks before your arrival date to discuss your options. Please do not call to pay any balances for the time being.
The Farm Shop is open.
The shop is open and we will be keeping our social distancing measures in place as this is still the underlying advice from the government. It continues to be the safest way to operate for those businesses that can do so. Please note that the wearing of masks for customers coming into the shop has been mandatory since July 24.
Our opening hours are:
8.30am – 6.00pm Mondays to Sunday
We continue to operate our small delivery service which is now available on Friday afternoons only to the local area only. Minimum order £10, some basic conditions apply. Please see our Shop page for more details. We also have a simple online form that you can use to place your order. If you are unable to use that or wish to ask questions about your shopping then please do still email us or call us direct. We will continue to offer this service for as long as there is a demand.
Just a reminder to you all to please respect the safety of our dedicated staff and others around and maintain social distancing at all times.
We are a small family business and just like everyone else, we have had to face many difficulties throughout the last few months. We appreciate the support and understanding of our customers along the way, you have been absolute stars – thank you. If we individually continue to play our cards right, we have the best chance of remaining safe and well.
STAY ALERT AND STAY SAFE
The Norden Farm Team.
Coronavirus – Covid-19 advice:
Please find below links to the latest Government advice and also what to do if you are experiencing any symptoms or are concerned you may have been exposed to the virus.